Terms and conditions
1. Introduction
Welcome to the website of Laura Cleaner (“Company,” “we,” “our,” or “us”). By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use this website.
Laura Cleaner operates as a sole proprietor and provides cleaning services in Athens, Texas and surrounding areas.
2. Use of the Website
This website is provided for informational purposes and to allow users to submit contact or service request forms. Submitting a form does not guarantee service availability or acceptance.
Users agree to provide accurate and truthful information when completing any form on this website.
3. Estimates and Services
All service requests and estimates submitted through this website are non-binding and provided for informational purposes only. Final pricing and service details may vary depending on the condition of the property and specific client needs.
Services are offered only within Athens, TX and surrounding areas.
4. Scheduling, Changes, and Cancellations
Clients may request changes to scheduled services by contacting us via email. At this time, Laura Cleaner does not charge cancellation or no-show fees. Policies may change in the future, and updates will be reflected on this website.
5. Client Responsibilities
Clients are responsible for:
Removing or securing fragile, delicate, or valuable items prior to service.
Informing us of any pre-existing damage or special conditions before cleaning begins.
Laura Cleaner is not responsible for damage to items that were not properly secured or disclosed.
6. Limitation of Liability
Laura Cleaner is not liable for:
Pre-existing damage
Normal wear and tear
Damage to fragile or high-value items not disclosed or removed prior to service
We do not carry commercial liability insurance at this time.
7. Results and Satisfaction
Cleaning results may vary depending on the initial condition of the space. While we strive for high-quality results, perfect outcomes are not guaranteed.
If a client is not satisfied with any aspect of the service, we offer the opportunity to re-clean the area of concern, provided the issue is reported within a reasonable time after service completion.
8. Website Content
This website may include a combination of real images and stock photography. All content is provided for general informational purposes and may be updated or changed at any time without notice.
9. Intellectual Property
All photographs and the logo displayed on this website are the property of Laura Cleaner and may not be used, copied, or reproduced without written permission.
10. Privacy
We collect limited personal information, such as email address and phone number, solely for communication purposes. We do not share personal data with third parties and do not use cookies or analytics tools at this time.
Please refer to our Privacy Policy for more information.
11. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of the State of Texas.
12. Dispute Resolution
In the event of a dispute, both parties agree to attempt to resolve the matter through direct communication before pursuing legal action.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us via the contact form on this website.
